1. Acceptance of Terms

By accessing or using NaturelyGlow's website and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Product Information and Disclaimers

2.1 Product Claims

• Results may vary between individuals based on skin type, age, and consistency of use
• Timeline claims (such as "results in 7 days") represent typical experiences but are not guaranteed for all users
• Individual results depend on proper application, skin condition, and adherence to usage instructions

2.2 Medical Disclaimers

• Our products are cosmetic skincare items, not medical treatments
• Consult a dermatologist before use if you have serious skin conditions
• Discontinue use and seek medical attention if severe irritation occurs
• Not recommended for pregnant or breastfeeding women without medical consultation

2.3 Ingredient Sensitivity

• Perform a patch test before full application
• Users with known allergies should review ingredient lists carefully
• We are not liable for allergic reactions to disclosed ingredients

3. Ordering and Payment

3.1 Order Acceptance

• All orders are subject to availability and acceptance
• We reserve the right to refuse or cancel orders at our discretion
• Pricing and availability are subject to change without notice

3.2 Payment Terms

• Payment must be received before product shipment
• We accept major credit cards and approved payment methods
• All prices are in the currency displayed at checkout

4. Shipping and Delivery

4.1 Shipping Timeframes

• Processing time: 1-2 business days
• Shipping estimates provided are approximate and not guaranteed
• Delays due to weather, customs, or carrier issues are beyond our control

4.2 Risk of Loss

• Risk of loss transfers to buyer upon delivery to carrier
• Insurance and tracking available for additional protection

5. Return and Refund Policy

5.1 30-Day Return Policy

• Returns accepted within 30 days of purchase
• Products must be unused and in original condition with all packaging
• Customer responsible for return shipping costs
• Refunds processed within 5-7 business days after receipt

5.2 Return Process

• Contact customer service for return authorization
• Items must be unopened and unused for return eligibility
• Include original packaging and purchase information
• Refunds issued to original payment method only

6. Intellectual Property Rights

6.1 Trademarks and Copyrights

• "NaturelyGlow" is our registered trademark
• All website content, images, and product descriptions are protected by copyright
• Unauthorized use of our intellectual property is prohibited

6.2 User Content

• Customer reviews and testimonials may be used for marketing purposes
• By submitting content, you grant us perpetual, royalty-free usage rights
• We reserve the right to edit or remove inappropriate content

7. Privacy and Data Protection

7.1 Information Collection

• We collect information necessary to process orders and provide customer service
• Personal information is protected according to our Privacy Policy
• We do not sell personal information to third parties

7.2 Marketing Communications

• Email marketing requires opt-in consent
• Unsubscribe options provided in all marketing communications
• SMS marketing requires separate consent where applicable

8. Limitation of Liability

8.1 Product Liability

• Our liability is limited to the purchase price of the product
• We are not liable for indirect, incidental, or consequential damages
• Maximum liability shall not exceed the amount paid for the product

8.2 Website Usage

• Website provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free website operation
• Users assume responsibility for their use of the website

9. Prohibited Uses

You may not use our products or website for:

• Resale or commercial distribution without authorization
• Any illegal or unauthorized purpose
• Violating any applicable laws or regulations
• Transmitting viruses or harmful code
• Impersonating others or providing false information

10. Age Restrictions

• Products intended for users 18 years and older
• Minors must have parental consent for purchases
• We reserve the right to verify age and refuse sales to minors

11. Modification of Terms

11.1 Updates

• These terms may be updated periodically
• Continued use constitutes acceptance of modified terms
• Material changes will be communicated via email or website notice

11.2 Notification

• Check terms regularly for updates
• "Last Updated" date indicates most recent revision

12. Governing Law and Disputes

12.1 Applicable Law

• These terms governed by [Your Jurisdiction] law
• Disputes resolved in courts of [Your Jurisdiction]
• International customers subject to local import laws and duties

12.2 Dispute Resolution

• Good faith attempt at informal resolution required
• Binding arbitration for disputes under $10,000
• Class action lawsuits prohibited

13. Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service:

NaturelyGlow Customer Service

• Email: info@naturelyglow.com
• Response Time: Within 24 hours
• Business Hours: Monday-Friday, 9 AM - 6 PM

By using our website and products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.